Make sure the bulb is flashing quickly, … Ensure that the Light Panels are receiving power using the buttons to toggle power or change a Scene. Some of our non-waterproof power supplies have an internal switch to set the input voltage between 100-120VAC or 200-240VAC, if this switch is not set correctly this will cause issues with the output of your power supply and may cause irreversible damage over an extended period of time. If you do not have access to the specifications from the supplier then you can look on the product itself and usually there will be some type of marking or sticker on the product like you see in the picture to the right. What could be the problem? Its on-off timing schedule won't work, a critical home safety function of nearly all smart bulbs. There are multiple types of LED Lighting products on the market and most of them require a low voltage Power Supply, also known as an LED Transformer or LED Driver. Our non-waterproof power supplies must be mounted face up in a well ventilated area so the heat created during use can be released. Blinking of the LED light means that it won’t work for long.LED flickering can be tied back to the driver component within the lamp. For example, if you are running under cabinet lighting and have a small break in the cabinets where the stove sits but then need to continue the run of LED strip lights on the other side. When your wires are frayed and going in all directions you are at risk of multiple wiring issues. Set Power Supply to Proper Input Voltage Setting, 1.) Enbrighten Bistro USB-Powered Color-Changing LED Cafe Lights, 24 Bulbs, 24ft. Hi, i got a Problem with the MagicHome Led WiFi Controller… i use the app magichome and find the device. Enbrighten Solar Light Bundle - Bistro USB-Powered Color-Changing LED Cafe Lights (24 Bulbs, 24ft. Hanging Kitchen Lighting Fixtures. The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. Smoke or burnt wires are also a common sign of an electrical short. If you are having issues with your LED power supply the first place to start is to determine the voltage and power specifications of your LED Lighting Products. These tips for troubleshooting your LED light strip will help shed some light on the issue. Typically if your LED lights simply "don't work" it is not because the products are defective but due to a basic wiring mistake or overlook. Why Hue Bridge Won’t Connect. Don't forget that wires connecting to or between LED strips also have internal resistance, and using wires with insufficient thickness can also result in excessive voltage drop. I bought the DreamColor Led Strip Lights that said it worked with Alexa and Google Assistant App, and I tried to connect my phone to the strip lights, but it won't connect. ... Connect multiple strings up to 750 feet to make your space uniquely yours. If you are sure that your wiring is correct read our Multimeter troubleshooting guide on tips for testing the input and output of your LED Power Supply. Common electrical shorts are caused by loose wires touching each other, a bridged solder joint, or installing bare copper pads (strip lights) to a metal surface. More From Doityourself. In genral, it does not matter whether the motion detector switches an incandescent bulb or LED light, for example. When using solid wire in a low voltage system you will notice, at best, that you will have three small contact areas between the solid wire and the device connection when using a typical screw down terminal. As you can see there is a 600 or 200 option. This is why it is important to double and even triple check your wiring installations because even if a wire looks like it is connected it may not be. Is there a converter out there? So the longer you run your LED lights in a series the more voltage drop that is going to occur and the less even your lighting will be. On our multimeter the AC Voltage is marked in red. Even after unplugging the Director and plugging it back in, the light remains off. Leaving bare wire splices exposed puts your installation at risk for an electrical short and potential fire hazard. Option 1: You may have a bad power supply. You cannot connect both LED strips and RGB fans on the same channel. I’ve reset the Element Smart Plug and still can’t pair it with my App. If you are not certain the polarity of your LED Power Supply use a multimeter to test. If you are experiencing voltage drop it is most likely due to the fact that you have wired your LED installation in a serial connection rather than a parallel connection. Click the image to the right to check common wire colors and be certain that you have your polarity correct. Be careful not to touch any energized conductors with any parts of your body. Wiring mistakes are the most common of all LED lighting issues. In this case we were testing to be sure the power supply was receiving 120VAC input, and the reading came to 118.9VAC, which is acceptable. If everything was done properly you should get a voltage reading on the digital screen of your multimeter. Even the most skilled electricians can make a simple wiring mistake now and again. When there are too many wires in a connector that is designed for a single wire this can cause serious fire hazard issues if a short occurs or the wires begin to arc. Stranded wire will compress and flatten out which increases the contact area. A common issue associated with using LED flood lights is flashing or flickering. Use this guide to learn how to install retrofit recessed lighting and upgrade old recessed lights. This is a common size for LED strip lights, they are big and bright but still run cool. They sometimes burn out and require a new bulb, or they simply just don't work. If installed outdoors, these power supplies should always be put in a weather proof box. |, Orders Shipped within Continental United States. If your wires are not stripped back far enough or you push them too far into a connector it will give the illusion of a secure connection when really there is no connection at all the connector is only clamping on the pvc wire coating. - Unable to pull up setup.myqdevice.com, setup.myqdevice.com page not loading in my browser - Stuck on blue and green flashing LED or flashing green, The Wi-Fi Garage Door Opener or MyQ Garage (Wi-Fi Hub) won't connect to my wireless network (home router). With stranded wire you get more intimate contact, thus reducing voltage drop and power losses. All it takes is a single strand of wire touching another wire or a conductive surface to put your LED installation at risk for an electrical short or mixed color effects. Most power supplies have built in electrical short protection, this will cause the power supply to turn on and off, almost like a blinking effect. Determine the Specifications on your LED Lights, 2.) Any larger than 5050 and the lighting becomes much more expensive, and runs much hotter, bringing heatsinking and temperature control into the mix. When working with LED modules be sure that the end of your module string does not have bare wires touching. The light on top of my Director is not lit up. You want to choose an option higher than the voltage you are testing. To test if your switches are causing the flickering in your LED bulbs, test your switches by replacing your bulb with a traditional incandescent bulb.Most dimmers wor… My entire string of lights won't come on. In this case we are testing for 12VDC so we set the dial to 20. All Rights Reserved. Determine the Specifications on your Power Supply, 1.) © Copyright 2021 Ecolocity LED. In the Geeni app, on the top right corner of the Devices screen, click (+) & select "Smart lighting". (Or they flashed on and all went off.) See the picture to right for an illustration of this example. Keep in mind that none of our waterproof power supplies have this option. Test with a multimeter to check for voltage drop. $54.99. Why Won't My Dimmer Switch Dim the Light? 3528 is another common LED type used in LED strips, I would avoid these as they are a lot smaller and dimmer. On any voltage reading a slight variation in either direction is to be expected. Be careful not to touch any energized conductors with any parts of your body. Instead of doing this it is better to use multiple wire splitters, terminal blocks, or solder wires together to split your wires, rather than try and overload a wire connector which can be a serious fire hazard. Always use proper wire connectors and never leave bare wire splices exposed. This also applies to power distribution blocks or wire nuts where you have only two contact areas, that can cause a heating connection. If the sensor detects a movement, the switch is activated and the output voltage is switched on. Is it Safe to Connect Aluminum and Copper Wiring? Ensure that your mobile device or tablet is connected to the same network as your Light Panels Try toggling your Wifi on your phone or tablet off, waiting 10 seconds, and then turning it back on again. I can’t seem to connect my Smart LED With Touch Control (Element Touch) to my smart hub. If you have wires crossed up or touching you may be at risk for electrical shock or product damage. If you are not certain the polarity of your wires use a multimeter to test. Never ground yourself when taking electrical measurements. Typically if your LED lights simply "don't work" it is not because the products are defective but due to a basic wiring mistake or overlook. The best solution is to use that old router but change its SSID (network name) and password to be the same as your mesh network. A long cycle time probably means that the heat is triggering the circuit to shut down. Always test your test equipment for proper operation before use. What do I do? What can I do? More than likely, you've blown a fuse. A very common wiring mistake that is easily overlooked is the possibility of loose or obstructed wires in your LED installation. In this case we are testing for 120VAC so we set the dial to 200. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. Click the image to the right to check common wire colors and be certain that you have your polarity correct when wiring. 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