You can view all Victorian Plumbing's coupon codes here Please contact us if you wish to do this. The Victorian Plumbing showroom is open Monday-Saturday 8.30am-5pm. Product Instructions Report Faulty Item Report Damaged/Missing Item. 4.6 / 197 reviews. Find 37 listings related to Victoria Plumbing Supply in Victoria on YP.com. Victorian Plumbing has ongoing offers available all year round. Looking for cheap, but reliable courier recommendation please. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. Sitemap Returns & Refunds. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. We also have next day delivery facilities with delivery charges. Your bathroom layout - finding room for everything. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. It is recommended however, that you contact us either by phone or by via email as we cannot allow for any delays in mail deliveries by your chosen carrier. Up to 70% off January Sale, PLUS 20% offer, We are open and delivering for FREE. Victorian Plumbing Opening Times. Victorian Plumbing Free Returns & Exchanges. Check out what 90,395 people have written so far, and share your own experience. 13 replies 1.3K views c12hamilton Forumite. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. To receive a returns authorisation number, please enter your order number and email. MeMeMeow85 Fri 26-Oct-18 09:25:16. Returns or exchanges an item you are not satisfied with, and Victorian Plumbing will give you a refund - no questions asked. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Hi All I recently ordered a toilet from Victorian Plumbing online. Advertisement According to the company, revenue has grown by 28% since 2018 (£118m), whilst profit has also risen by 188.6% in the last year. Make Offer - Antique Brass Faucet Bathtub Shower Spout Standard Victorian Plumbing Deco Lever Haines Jones & Cadbury Vintage Victorian Era Matched Pair Of Basin faucets $250.00 Terms & Conditions | How much does it cost to install a bathroom suite? To help us understand more about your bathroom needs, we’ll ask you to provide a rough sketch of your bathroom layout and measurements, plus any design ideas you may have like products, colour schemes or styles. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Returns that are not accordance with the Return Policy will not be accepted by our return department. You can add as many products as you like, there is no limit. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. Return charges. To make the whole process a lot easier for you, Victorian Plumbing streamlines the steps of creating, quoting, purchasing, and checking out. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. This will depend on the size, weight and type of item(s) being returned. Exchanging a product within 14 days of delivery. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Victorian Plumbing Claiming Return is damaged. Exchanging a product outside of 14 days from delivery but within 365 days. We won't share your info and you can unsubscribe at any time. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. When returning your item please make sure to include your order number and also the reason for the return. Unwanted items can’t be returned after 30 days of receipt of goods. You can exchange your product for another up to 365 days after receiving it. How much does it cost to install a toilet? ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. Returns to Victorian Plumbing (3 Posts) Add message | Report. Victorian Plumbing accepts returns within 30 days of receipt. Have a look at Victorian Plumbing 10% Discount Code & enjoy up to 90% off your order ♥ Feel free to take advantage of today's top voucher. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Plus, with Track and Trace, you can even see the exact location of your delivery team, with constant updates. If you are returning an unwanted item it must not be damaged or marked. | Read 33,781-33,800 Reviews out of 90,395 All cancelled goods must be returned in its original packaging and in a re-sellable condition. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. P.s. Your Shopping list is loading, this shouldn't take long. What is your returns policy? Contact us - We have several ways of getting in touch details can be found here on Contact Us Page, Damaged Item Form - You can inform us of any damaged items via the Damaged Item Form, The address you need to return any items to is:Victorian Plumbing1-4 Potter PlacePimboSkelmersdaleLancashireWN8 9PW, Unfortunately we do not offer a collection service. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. Your basket is loading, this shouldn't take long. Trade customers please see Trade Returns. We will not accept or refund any items that are damaged whilst in your possession or in transit back to us. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. The two features would come together 50 years later in the late Victorian bathroom. ***Redelivery fee may apply. Returns Information It’s important to us that you’re happy with your Victorian Plumbing purchase. You will be required to arrange a courier to send your parcel back to us. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. Please make sure that the goods are returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession. Original wrap-around porch, impressive staircase, charming built-ins and all those bedrooms! Rate. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. As well as supplying baths, showers, toilets, basins, taps, tiles and more bathroom products to the UK, we also supply our bathroom products to many countries within the … To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. Different manufacturer's have different procedures for dealing with faults, on some occasions we will deal with the replacement of goods on their behalf, some companies will only deal with customers direct so we will provide you with all the relevant contacts and information, they will then arrange repair, replacement or advise alternative procedures. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Products & Stock. + £20 off your first order. Let's keep in touch Please note : we cannot accept returns at our depot in person. To ensure a speedy resolution, we must be notified of any items that arrive faulty or damaged within 48hrs of receipt. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. Privacy and Cookies | Should this be the case, our customer service team is here to help you. Walk into this magnificent Victorian home and you'll see and feel the classic, timeless beauty of turn-of-the-century craftsmanship. 5 most common causes of a poor shower experience. I … Returns to Victorian Plumbing. Quick fixes for wheelchair accessible bathrooms. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Before returning your items, please complete the returns section of your delivery note. We ask that customer fully inspect all products received on the day of delivery. We believe that shopping at VictoriaPlum.com should make you feel special, which is why you can choose from a range of fast and flexible delivery options to suit your specific needs. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. This will be charged at the applicable rate at the time of collection. With you every step of the way … Enquire. You can notify us of your intention to cancel either by email, telephone or in writing. Find Out More. How much does it cost to install bathroom furniture? Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. If you’re simply returning an item, click on the button below. Made-to-order items will be inspected with you by our team upon delivery. We’ll also be happy to arrange for any alternative items to be sent to you. Parts may be faulty or damaged, or you may simply not wish to have the particular product any more. During the process of inspecting, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution, however damaged goods reported within 30 days are subject to your usual statutory rights. 24 May 2019 at 12:24PM edited 24 May 2019 at 12:42PM in Consumer Rights. Thought I’d ask if anyone has done a return to Victorian Plumbing? How much does it cost to install a shower? Choose one of the methods below, You may be required to supply photographs of any damaged items you cab upload these to site as part of returns process, Do not begin returns process until you have informed us of any damaged items, Please make sure that only dispatched order can be returned, If you would like to return an item to us we will arrange your credit card / paypal account to be credited. Your browser either doesn't support Javascript or you have it turned off. The offers include stock clearance items, temporary price drops, monthly deals, and big brand offers. Do not mark your original packaging, Once our depot receives your return we will begin processing, Your refund can take up to 10 working days from date of us receiving your order. We’re unable to offer you a refund on any missing part or item at any time. How much does it cost to install bathroom heating? Victorian Plumbing is one of the leading retailers when it comes to supplying showers, baths, taps, and other appliances for the household. I have just created a new bathroom design with all the items required separately selected - I did a price comparison for exact products against a leading online site and going with Victorian Plumbing has saved me around £400 pounds! Victorian Plumbing has joined a number of direct retailing businesses in pledging to return all furlough subsidies claimed through the Coronavirus job retention scheme. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. email address first. Take a look at this grand home ~ It could be your home by summer! Plumber in Los Angeles for Antique plumbing repair Moloian Plumbing. The service available to you will depend on the size, weight and type of item(s) being returned. I need to arrange the return myself. This will depend on the size, weight and type of item(s) being returned. Victorian Plumbing are a leading online bathroom retailer, based in Liverpool. Returns and exchanges If you're not happy with your purchase, for any reason, we offer a 14 day no-quibble returns and exchange policy. 6 posts. We recommend using a recorded mail service for sending any parcels. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. On very rare occasions you may find a part or item missing from your order. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. We hope that your purchase is exactly what you wanted, however we understand that occasionally, an issue may occur with your chosen items. Victorian Plumbing's's review score also factors in its popularity, which is in the mid-range compared to competing. We are open as normal and delivering safely. Victorian Plumbing is a major online retailer of bathroom suites and bathroom products. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. We do ask that any goods that are in sealed packaging are clearly visible without the need to open the packaging. Should any of your products develop a fault during the manufacturer's warranty period we still ask you to contact us initially, we will then advise you on the next steps. Goods should also be returned with their original packaging. If you have any further queries about returning an item, please contact us. Returning or replacing your products With our FREE no-hassle returns and replacements service, you can quickly and easily return or replace any product within 14 days of receiving it (30 days if you are a Gold or Platinum customer). From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We will then advise the next course of action, we will contact you and either arrange collection, ask for goods to be returned back to us or disposal of goods, never dispose of goods without our notification. Your own expense as normal your products your item please make sure to include your being... Returns & exchanges and PayPal item you are returning an item arrives damaged your goods, we are taking possible. 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