Yes, The Westin Portland Harborview offers free airport shuttle … Dogs stay free. Deborah P, Director of Sales at The Westin Portland Harborview, responded to this review. Beds feature premium bedding. The hotel is always clean and has sanitizer in multiple locations. We went on two separate occasions during our stay and had truly great experiences. The room itself was very nice, we booked a suite which had a separate living room area, a wet bar area with coffeemaker, fridge, and sink (our sink didn't work but we didn't need it for anything so it wasn't an issue for me), large bedroom area with king size bed, and very big bathroom accessible both from the bedroom and front hall entry area. RV/bus/truck parking is available. Thank you and I hope we can host you for a more positive stay in the future.Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. The only real negative things I would have about this hotel is that as we were travelling with kids, the steps up into the hotel were cumbersome with a stroller (there was a ramp inside but not one to get into the hotel, requiring us to lift up the stroller and carry it up the stairs), and I was a bit annoyed that it cost so much to park - $29 self park and $34 valet, per night. Our hotel offers thoughtful amenities, such as dog-friendly rooms and easy access to Portland Jetport. Review tags are currently only available for English language reviews. It's fantastic our team could accommodate your needs and assist you in any way possible. The lobby is old and tired & cold on a January night - we absolutely won't be back.More, Dear annvs2018,Thank you for taking the time to share your feedback. Guests praise the pleasant rooms. We walked everywhere despite the storm. History. Pros:- Larger updated rooms. We do our best to work with 3rd party operators to ensure our guests do have a space for their vehicles. Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge Room Amenities The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. Nice hotel with friendly staff. The lobby is old and tired & cold on a January night - we absolutely won't be back. I was hoping that the infusion of Westin money would revive this old world Portland hotel. Portland Museum of Art is minutes away. Comment from Hotel Management. When I complained to the manager she cited that "they use an outside valet company".. that was her rationale? We walked to and from everywhere, and made a lot of stops for beer and snacks aping the way. We hold ourselves to a higher standard and will address your concern with our team moving forward.We hope to share an even better experience with you soon! Review collected in partnership with this hotel. As we were there with kids, we primarily chose the hotel since it was near the Portland Children's Museum - and it was, just a couple blocks away. We jetted to Portland for a weekend escape, and were greeted by an epic snowstorm the first day. Thanks again!Have a great day!Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. It was clean, updated and modernized. Looking forward to my next trip back!! Learn more. Portland is really charming and a great weekend escape. We're delighted you enjoyed your visit and had the opportunity to explore the Portland area. We look forward to welcoming you back should your travels again bring you to Portland.All the best,Seamus PerryAssistant Front Office Manager. Taxes and fees that are shown are estimates only. The Westin Portland Harborview: Parking is ridiculously expensive - See 1,556 traveler reviews, 508 candid photos, and great deals for The Westin Portland Harborview at Tripadvisor. & that was for just over 12 hours - in Portland, ME no-less. I particularly loved the comfy bed and heavenly shower! See 1,557 traveller reviews, 730 candid photos, and great deals for The Westin Portland Harborview, ranked #11 of 22 hotels in Portland and rated 4 of 5 at Tripadvisor… The lobby is still dingy as was the room. Not sure what the concierge was thinking sending two elderly ladies off into this scary part of town. Room wasn't ready on time, two hours past check in time. Given the same was happening in our home in NYC, we weren't deterred. It's unfortunate you experienced disappointed with our off-site self parking. I apologize that we failed to relay that we didn't have complimentary parking prior to your arrival. Ask tinkerfreak68 about The Westin Portland Harborview, Ask Melanie S about The Westin Portland Harborview, Ask sandybvt about The Westin Portland Harborview, Ask janetrsullivan about The Westin Portland Harborview, Ask Jim M about The Westin Portland Harborview, Ask W6702IUmanuelm about The Westin Portland Harborview, Hotels near The Westin Portland Harborview, Hotels with Complimentary Breakfast in Portland, Hotels with Military Discounts in Portland, Hotels near Portland Transportation Center Station, Hotels near Saco Transportation Center Station, Hotels near (PSM) Portsmouth International Airport at Pease, Hotels near Southern Maine Community College, Hotels near Kaplan University, South Portland, Hotels near Intercoast College Portland Maine Campus, Hotels near Northeast Technical Institute, Hotels near University of New England - Westbrook College Campus, Hotels near Spa Tech Institute - Portland Westbrook, ME, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites, Hampton Inn Portland Downtown - Waterfront, We compared the lowest prices from 13 websites, We compared the lowest prices from 9 websites. Dear Angel R,Thank you for taking the time to write a review regarding your recent stay. Ask annvs2018 about The Westin Portland Harborview, No improvement from when It was the Eastland Hotel, Ask Nellie F about The Westin Portland Harborview, Ask Local R about The Westin Portland Harborview, Ask Kinsara about The Westin Portland Harborview, Ask arivera1325 about The Westin Portland Harborview, Ask militantmuse about The Westin Portland Harborview, Hotels near The Westin Portland Harborview, Hotels near Portland Transportation Center Station, Hotels near Saco Transportation Center Station, Hotels near (PSM) Portsmouth International Airport at Pease, Hotels near Southern Maine Community College, Hotels near Kaplan University, South Portland, Hotels near Intercoast College Portland Maine Campus, Hotels near Northeast Technical Institute, Hotels near University of New England - Westbrook College Campus, Hotels near Spa Tech Institute - Portland Westbrook, ME, We compared the lowest prices from 6 websites, Hilton Garden Inn Portland Downtown Waterfront. Is parking available at The Westin Portland Harborview? Many performance venues and other arts institutions are a short walk from the hotel, including the State Theater (two minutes), Portland … I told my partner that it's ok because I am super tired and we have to wake up early. You can reach me directly at lucas.laidlaw@westinportlandharborview.comLucas LaidlawGeneral ManagerThe Westin Portland Harborview, This is the version of our website addressed to speakers of English in Canada. The room was nice and bed was very very comfortable. Great location but was not expecting to have to pay another $26 to park my vehicle. They sent someone to bring us our key, and we moved to another room. It seems completely absurd that valet parking is $35!! 42-inch LCD televisions come with premium cable channels. Like omelets and eggs benedict? Dear Nellie F,Thank you for your feedback - I'm truly sorry that your experience fell far short of your expectations and our standards. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I tried to upload the picture of sock but the picture is too big. Dear W6702IUmanuelm,Thank you for taking the time to provide us with a review and for bringing this incident to our attention. Despite some internet problems, it was a great stay. Find out where to park near The Westin Portland and book a space. See parking lots and garages and compare prices on the The Westin Portland parking map at ParkWhiz. Another nicety is the parking garage is attached to the building where as some others the garage is down the block or across the street. I understand your comments about parking. Booked this hotel a few weeks ago for a little weekend getaway to Portland ME. Beds feature premium bedding. Not even comfortable beds. We could not agree more on your comments about our location and all the great amenities in our Arts District. All feedback, whether positive or negative, assists us in our journey to strive for service excellence in all areas.Be Well,The Westin Portland Harborview Executive Team. Discover genuine guest reviews for The Westin Portland Harborview, in Downtown Portland … I appreciate the feedback about the misses in terms of service, as we strive to meet our guest’s expectations, along with our own personal goals. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon! Is parking available at The Westin Portland Harborview? The views were spectacular, the prices for drinks quite reasonable, and the staff quite friendly. Enjoy a restaurant, a full-service spa, and breakfast. It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. I know Portland is a city, but those felt like Boston prices, and I don't think anywhere else I've ever stayed in the area has charged to park. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My partner and I stayed at Westin Portland Harborview in Maine last October 22,2020. Have a lovely day!Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. !Inbetween- Rooms were spacious but lack natural light- Noise came through AC/Heat vents- Dog friendly.. Learn more. Have a beautiful day!Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. We are … Originally opened in 1927 as the Eastland Park Hotel, our hotel is immaculately restored while … Thank you for the outstanding review, melsmojo70!We're delighted your experience at The Westin Portland Harborview was so wonderful! The Westin Portland Harborview offers stunning views of the harbor in an upscale setting. That's what we like to see! Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. We are certainly dismayed by the instance that you noted and do not take comments like this lightly. Our hotel underwent a $55 million renovation in 2013 and the resulting feedback has been overwhelmingly positive. For an incident of this magnitude to occur, numerous breakdowns in our protocol would have to occur. The Westin in Portland ranked on the better end of Westin properties. Corresponding with you will help us identify how an incident such as this could have occurred so we can put preventive measures in place for future. Must have their breakfast. It is great that you enjoyed Top of the East - I agree, the views are phenomenal .I'm personally glad the snowy weather didn't keep you away, we enjoyed having you stay with us and look forward to seeing you again soon.All the best,Seamus PerryAssistant Front Office Manager, This is the version of our website addressed to speakers of English in the United States. Hotel had a rooftop bar, restaurant, and 24 hour room service - we didn't use any of these things, since we were with kids and the restaurant didn't seem to have anything to accommodate a gluten allergy. We took the cab driver's advice and went elsewhere. Guest Score and Reviews for The Westin Portland Harborview Read reviews by verified guests for The Westin Portland Harborview in Portland . The Westin Portland Harborview is a historic hotel in Portland, Maine, United States. I apologize that you felt our property was left “decaying”, as we strive to deliver to our guest's a top notch product in the Portland market with over the top service to follow. As we got inside our hotel room, we found a sock under the table. Formerly the Eastland Park Hotel, our historic hotel's 289 room hotel offer the uplifting, revitalizing amenities you have come to expect from Westin. This 4-star hotel is 0.8 … Please see our partners for more details. The resort has 289 guest rooms, all offering the Westin amenities that travelers love, including the Westin Heavenly Bath and the Westin … I attached some pictures of the old blood and the sock under the table. Would have liked to have a microwave and more coffee creamers. The Westin Portland Harborview is committed to our Guests Safety & Comfort. The staff was very attentive and helpful with any questions about places to check out around the city. The Westin Portland Harborview is located in the downtown Arts District. I have stayed at three other properties in the area, but the Westin has the best food/bar scene, the highest rooftop restaurant, the largest gym and the friendliest staff. The Westin Portland Harborview, Portland: See 1,557 traveller reviews, 730 user photos and best deals for The Westin Portland Harborview, ranked #11 of 22 Portland hotels, rated 4 of 5 at Tripadvisor. As we do not have a record of this incident captured in our internal systems, I would love the opportunity to connect with you offline so that we can confirm your name and the dates of your stay to ensure this is resolved satisfactory for you. Providing satisfying and comfortable stays is always what we strive for. The room was clean and typical of Westin properties. It seems completely absurd that valet parking is $35!! The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. After 5mins, the manager called me and tried to investigate. Learn more. 42-inch LCD televisions come with premium cable channels. NEVER felt totally unsafe though- Housekeeping!!!!! Please reach out to myself directly.Thank you,Seamus PerrySeamus.Perry@westinportlandharborview.comAssistant Front Office Manager. With a stay at The Westin Portland Harborview, you'll be centrally located in Portland, steps from Portland Museum of Art and within a 10-minute walk of Cross Insurance Arena. GrandTour16672339849, General Manager at The Westin Portland Harborview, responded to this reviewResponded 3 weeks ago Thank you for the thoughtful feedback, Sandy. Taxes and fees that are shown are estimates only. If would could please reach out to our Guest Services Manager at Elizabeth.silsby@westinportlandharborview.com, we would like to better understand where we went wrong. Valet parking costs USD 34.00 per night. This was due entirely to the staff. I would love to connect with you personally to discuss the aspects of your stay if you had a moment. Very much enjoy this property! Guests can … I told him about my disappointment, especially that they are a 4-star hotel. Good spot that we'll probably stay at again next time. Does The Westin Portland Harborview offer free airport shuttle service? The hotel, itself, is conveniently located. It is the perfect option for business and leisure travelers seeking a comfortable, quality stay in Portland, Maine. Located in the heart of downtown Portland, Maine’s vibrant arts district, this historic hotel has everything you … Yes. View deals for The Westin Portland Harborview, including fully refundable rates with free cancellation. We strive to accurately list amenities on our website and in pre-arrival emails so our guests don't experience any surprises upon arrival. Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. Dear militantmuse,Thank you for sharing your experience at the Westin Portland Harborview. We understand that this was very frustrating for you and we have reviewed your feedback across multiple social media sites. It is the same room with no upgrade or anything. I cannot recommend this Westin at all. Approached numerous times for spare change. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, GrandTour16672339849, General Manager at The Westin Portland Harborview, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The hotel restaurant was closed so the concierge sent us to a restaurant miles away - said we could walk - ended up in a warehouse district with no sidewalks. Properly some of the largest standard rooms in Portland- Nice view from 15th floor lounge, but most rooms are not a Harborview- Large gym, but lacks equipment- Easy access to 295 upon departure- Location to art district.. Further from waterfront and Old Port areaCons:- $36 valet is most expensive in the city, and in the summer can take 45 minutes to get car upon departure! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I took a shower and get ready for bed. Very much appreciate having larger dressers and plenty of hanging storage. We appreciate your feedback and are delighted to hear that you enjoyed your stay. The bathroom was nice, shower pressure was good and toiletries provided smelled good. Have a lovely day.Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. Our guest's safety and comfort comes first and I am disheartened to hear you felt unsafe at any time. I cannot recommend this Westin at all. No, The Westin Portland Harborview does not offer free parking. The Westin Portland Harborview is centrally located in the heart of downtown's vibrant Arts District. The Westin Portland Harborview: NICE HOTEL BUT PARKING COSTS $26 - See 1,558 traveller reviews, 508 candid photos, and great deals for The Westin Portland Harborview at Tripadvisor. Our guests praise the helpful staff and the clean rooms in our reviews. It didn't. Stay at this 4-star spa hotel in Portland. Each of our guests rooms are cleaned and sanitized utilizing a highly specific procedure and a secondary inspection takes place prior to the room being released for general sale. As I lay on the bed, I saw dried blood under the comforter and a hair on my pillow. Inconsistent with cleaning, and missed on other days- Service can be better.. Long waits at time, unanswered calls to 'Service Express' and concierge not always there- No free wifi (unless your a rewards member, which is free to do but who wants to give away their information and be hit with unwanted emails for what is a basic necessity now a day? We arrived late and tired. Dear Kinsara,Thank you for leaving us feedback on our TripAdvisor page. Dear Local R,Thank you for your feedback - I'm sorry you left with second-rate feelings about our property. Is parking available at The Westin Portland Harborview? It's fantastic you had such an excellent experience at The Westin Portland Harborview … A cable TV and coffee machine are offered in the rooms at the Westin Portland Harborview. I also attached a video so you can see the hair, the old blood, and the sock. The staff at this Westin were extremely attentive and thoughtful, especially at the Top of the East bar. The hotel itself was very nice, and our check-in experience was pleasant, the agent at the front desk was very polite and offered me juice or water for my son who was being fussy waiting for me to finish. … Finally called a cab - the cab driver said the hotel had been apparently been trying to send us to a bowling alley. She even said that that's unacceptable and will give us another room and free breakfast. This place was not the cheapest in town, but well worth the extra cost. We hope we'll see you again in the near future.All the best,Seamus PerryAssistant Front Office Manager. more, Lock in the lowest price from these sites. While the hotel was at full capacity, we aim to get all rooms serviced as early as possible but unfortunately situations sometimes prevent us from hitting that mark. Thank you for the perfect rating, Jim!We are very pleased to hear that you had a wonderful stay at The Westin Portland Harborview. Popular attractions Cross Insurance Arena and Portland Head Light are located nearby. Overall would highly recommend. Thanks for the wonderful review, Janet!We're thrilled you had such a fantastic stay at The Westin Portland Harborview! more, Lock in the lowest price from these sites. Seamus P, Front Office Manager at The Westin Portland Harborview, responded to this review. And then, when we went to pick up our car, it was covered with yellow paint - the hotel and parking garage took no responsibility. Review tags are currently only available for English language reviews. Come to find out, these can be ordered on their website! I'd recommend renting a car to hit the great beaches, parks and lighthouses on the outskirts. Is parking offered on site at The Westin Portland Harborview? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The persons at the front desk during each visit were so friendly and helpful that I will book my upcoming visits there. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience! Great location but was not expecting to have to pay another $26 to park my vehicle. Thanks for the splendid review! 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