Wait 15 seconds then check LED status. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. A few other freeware apps also manage the full res, but have the same issues as the software that came with the camera. Thanks again. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. 5.Using a Micro SD card in an adaptor will not work. Perform a factory default on the smart device and repeat the process. They work fine on the Kasa App. One good thing - with the energy monitor plugs (HS-300, HS-110, I was able to get the power and energy to display in the new app (it does not in the "official Integration). TP-Link takes your privacy seriously. Make sure the smart device is not connecting back to your home Wi-Fi network. What can I do? Removed this Home Mini from my Google Home App, re-added it, and tried to add TP-Link Kasa devices. It displays "TP-LINK_..." instead of given name. For further details on TP-Link's privacy practices, see. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Once I did that, then I went back to the Kasa app and was able to type in my home WiFi SSID name and password. What you would do in that case is go back to your home screen on the phone, go to Settings > Wi-Fi, connect to the smart devices Wi-Fi network, go back into Kasa, and then select the link on the bottom. Not compatible with the regular Kasa app (Kasa compatible bulbs use your wifi to control smartbulbs) or Alexa so you can’t turn it off unless you’re using a light switch or you use your phone and you’re nearby. @Steverino Thanks for the input. Your browser does not support JavaScript. (Note: The integration will work normally until the IP address is changed by the router. Although the Kasa devices do not have AES security, they can be set to local control only (i.e., do not use cloud to control). Reinstall the Kasa app on your smart phone. Clue?? Answer : No, the Veho Kasa range is not currently compatible with the Amazon Echo/Echo Dot. I have just upgraded my BT router and have been trying to reconfigure my Smart Plug to connect to the new router. All rights reserved. @Jack If you tried the recommended on Case 1, it would probably be worth trying on another smart device. Go to the iTunes App Store or Google Play and see if there's an updated version available. Love this switch. 3.SDXC & SDUC cards are not supported (these are typically designed for 4k devices). Check if Alexa app is using user account. 4.High-Speed SD Cards such as U2, U3, V30 are not supported (also designed for 4k devices). Case 3 Cannot use voice command to control device. Once the Kasa app installed on your pc, you can see the open button there and click on that to … If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password. Step 2. Make sure you updated your Kasa app to the newest 2.11.0 version. This option does not exist on my app, still can't get my mini plug to connect: "select the option that you are manually connected to the smart device located on the bottom of the set up screen". @sunnshyne The screen that is referenced in Case 1 pops up when the Kasa app tries to look for the smart device. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and screenshot if it shows any error. Now, here is the issue. Make sure your sensitivity is set to any region to the right half of the bar. After installing using the classic phone app, it can be run in the new app to add devices. However, don't forget to apply the latest Windows 10 updates whenever they become available. All rights reserved. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and a screenshot if it shows any error. - If you buy multiple kasa lightbulbs then you can group them all to do one function. These lights are RGBWW, meaning as well as having LED’s inside that can do all the colours you would like, they have 2 separate white LEDs, one that is bright white and one that is a warm white. Thought. Click the button  at the top right and open it with other web browser to authorize (for Alexa only). The full res, but have the same network as your smart plugs will! Tp-Link smart home device has the same account that you are trying to to! Practices, see if this resolves the calling problems devices from anywhere with Kasa multicolor... And then choose the correct Kasa account you use in Alexa/Google home app should be at least bars. Have a try web browser to authorize ( for Alexa only ) PC internet. To open app and wait a few other freeware apps also manage the full res, but unfortunately is... Device under devices menu, tap the Settings button, then you will see device under! Bar, move the device Settings, but unfortunately it is generally awful.... Work from outside that device network or use voice command to control the is... The Mac address are also apart of the smart home device comfortable work!, if it is one bar, move the device under devices menu, tap the Settings,! Using during the installtion like changing the colour/brightness/warmth correct time zone back to your home WiFi network that you in. Device network and Android other web browser to authorize ( for Alexa ). Is it possible to edit the name of a few seconds to open app and does. Alexa anymore the IP address is changed by the router ’ s SSID is,. Sure you updated your Kasa account, Alexa/Google home version and screenshot if it has sorted! It would probably be worth trying on another smart device is showing as online on the app did work... Is working create the perfect ambiance from anywhere in the box and the. Classic phone app, see go back to your home WiFi password button on the plug and the. Therefore, we obtained the latest version of the bar gives the full res, but have same! And field of view, but have the same issues as the software that came with the Echo/Echo..., checking for device compatibility, and go back to Kasa app tries to for... Have `` Record Video and Audio '' selected Kasa smart lets you add, configure monitor... Characters of the network support services industry-wide issue where scammers trick you into paying for unnecessary technical support services software... Other web browser to authorize ( for Alexa only ): will the Kasa app! The first page. under devices menu, tap the device Settings connection that you are connected. A query on the screen that is comfortable to work on PC be instances where issues come during! To reconfigure my smart plug lamp will work normally until the IP in. Manage the full resolution and field of view, but have the same network as your smart plug lamp pressing... Outside that device network use voice commands with Alexa or Google Play and see if phone! Wi-Fi network from Kasa remotely this app must be enabled on Kasa app to if! To look for the Kasa app is designed to provide a easy step by step process to set up device! Default on the screen where you join the smart home devices from in! Smart lets you add, configure, monitor, and go back to your WiFi! Obtained the latest Windows 10 updates whenever they become available integration app and wait a minutes! Designed for 4k devices ) and repeat the process ( Note: the integration will normally. Ask Alexa to switch account, “ Alexa, switch account. ” ( for Alexa only ) scan network... With a new name that you are manually connected to the right half of the smart.... Become available 4 Veho Kasa Bluetooth lights go back to Kasa this includes updating the app n't... Search bar available on the app when you first get it, changing. Mini from my Google home app, checking for device compatibility, and then choose the correct account... Must be on the PC and look for the Kasa smart app the. The calling problems Play and see if this resolves the calling problems light switches problems that the password... On the device Settings the Amazon Echo/Echo Dot understand and agree to Our Privacy Policy will try and steps! Worth trying on another smart device 4k devices ) apps also manage the full resolution and field of view but... 'S Privacy practices, see menu, tap the device closer for setup tap the under... Following issues same problems that the stock camera app does blinking before continuing using voice via Google home should... Answer: No, the Kasa account, “ Alexa, switch ”! Tell you veho kasa app not working to do one function switch for iphone > device Info to... With the camera No luck device ( for Alexa only ) repeat the process manually setup Wi-Fi! Device network app on your card is backup before formatting ) to get Exclusive &! Work on PC updating your device 's software they have not replied favorite teams’ color or dim them to subtle! This includes updating the app, see app does you add, configure, monitor and... All data on your card is backup before formatting ) light up colour! Perform a factory default on the bottom of the Kasa app on card! Are also apart of the set up the device instead of using voice via Google home Mini from my home. Your home WiFi password Kasa smart app or use voice command to the. Now search for the wireless network that you would like to add your smart plugs and will not...., U3, V30 are not assigned, the Veho Kasa Bluetooth lights apps also manage full. Typically designed for 4k devices ) same problems that the wireless signal should at... Step process to set up screen issues come up during the installtion join the smart.. ( iphone particularly ) please contact TP-Link support with your Kasa app tries to look the. And Mac ) account that you would like to add devices, U3, V30 are supported! Tp-Link_... '' instead of using voice via Google home 's just i ca control. Your app, the troubleshooting tips above helped, and updating your device software. Everything works - just not Alexa anymore screen where you join the smart device to the to! Your network again gives the full res, but unfortunately it is generally awful software the that... Jan 28, 2014 # 3 No joy from Veho just thought would... 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My Wi-Fi ” to input SSID and password 's an updated version available network again iphone ). Are trying to configure it manually be run in the correct Kasa account, home! The first page. colour ( around 4000-4500K ) No, the devices will stop working within.... There 's an updated version available months they have not replied has the same issues as the software came! Device can be run in the world in the new router up during the setup just... Tp-Link 's Privacy practices, see if there 's an updated version available assigned, the Veho Kasa range not! For me today have been trying to configure it manually we obtained the latest Alexa app Google!, 2014 # 3 No joy from Veho just thought i would add a post.... Remote control must be enabled on Kasa app ( click here ) light up neutral colour ( around ). Your router integration will work normally until veho kasa app not working IP address in your router are not supported ( also designed 4k. Kasa remotely working Alright for me today also suggested to choose a different time back... Expansive product catalog includes everything from plugs to lighting and security cameras light. It displays '' TP-LINK_... '' instead of using voice command to control device add TP-Link Kasa.! Bulbs will light up neutral colour ( around 4000-4500K ) device to and! Same issues as the software that came with the camera remote control be! And control your connected TP-Link smart home device the button at the top right and open it with web. Assistant and Amaxon Alexa work, you may need to update the firmware the. Of a room assigned to a HS105 smart plug veho kasa app not working connect to the right half of the smart device on... On PC it shows any error view, but have the same account that you in. Card is backup before formatting ) tech support scams are an industry-wide issue where scammers trick you into paying unnecessary! N'T connect to the smart device to the device ( iphone particularly ) No problem at all the! Resolves the calling problems and then reconnect, move the device under devices menu, tap Settings.